Communication is the keystone of any successful business. You need to be able to effectively listen and understand the differing needs of your clients and potential clients, in order to accurately and effectively help them.

This is especially important when you’re in a service-based business, such as that of a Virtual Assistant, as you need to not only hear and understand what your clients are asking you to do, you also need to ascertain what they’re not saying AND find ways to implement those requests. Continue reading “The art of good listening”