YES has 2 distinct pricing models for its Virtual Assistant services. The most expensive is based on an hourly rate for ad hoc tasking, but for clients wanting to budget there is the opportunity to purchase a monthly retainer contract.

Ad hoc Tasking – Pay As You Go

We charge £35 per hour on a pay as you go type contract. A completely flexible arrangement, with no ongoing commitments, a client only uses us as and when they have a need. We invoice you at the end of the month and only charge for the time you have used. Payment terms are within 10 days otherwise a late payment charge will be applied.

Retainer Packages

Four retainer packages are available:




10 Hours

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20 Hours

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30 Hours

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40 Hours

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A retainer package is tailored by the Virtual Assistant specifically to the client and normally once a firm list of tasking has been agreed. It is possible to carry over 1, 2, 3 or 4 hours dependent on Retainer package selected from one month to the next, but it not possible to accumulate any more hours than this. A retainer agreement will be signed by both parties. Retainer packages are paid in advance by standing order. Any additional time over the package will be billed at the discounted rate but at the end of the month and payment terms will be 14 days.

Bespoke Projects and Event Management

The majority of bespoke projects and event planning and management can be managed through one of our packages detailed above, however if you think you need something outside of our pricing models then please get in touch to discuss.

Social Media Management

YES can manage your social media for you, if you are interested in this service, please contact us to discuss suitable and appropriate options for your business. These packages are aimed at Small Businesses or Sole Traders, who understand the benefit of having a presence on Twitter or Facebook but just don’t have the time or the inclination to manage it, grow a following and engage all by themselves. Pricing depends on the level of support or services you require us to manage on your behalf but start at £150 per month.


Additional Pricing Information

Time recording software is used to track the actual minutes we are working in your business, so you are invoiced for the actual time we spend on your work.

Additional services to be billed at cost: Postage and Stationery, Printing and Copying, Mileage at 45p per mile.

Prices will be reviewed on 1 December each year.

Referrals and Reward Scheme

At YES. we reward people for successful referrals; which means if a referral is converted into a client, the person who referred the new client is rewarded (T&Cs apply).

Next Steps…….

Contact Suzanne for a no obligation free consultation by email on: to discuss how YES can help you and your business.